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Title / Author |
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Title:
Fierce Conversations
Author:
Susan Scott |
- Another slightly unfortunate title - "fierce" means robust, courageous, meaningful. It's about having those conversations many of us put off
- A communications guide for "achieving success one conversation at a time"
- For people who are considering their communication styles and wondering if there's a better way
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Title:
You Just Don't Understand
Author:
Deborah Tannen |
- In my opinion a better ()deeper, more rigorous) book than "Men are from Mars, Women are from Venus" but with the same intent
- For people who want to explore the gender gaps in communication and want academic rigour behind the conclusions and recommendations
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Title:
The Power of Empathy
Author:
Arthur Ciaramicoli & Katherine Ketcham |
- An excellent guide to this elusive skill - empathy
- Written by someone who really knows their stuff - from a personal and professional perspective
- I've had great feedback from this book
- For people who want to understand empathy and begin to practise it
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Title:
Non-violent Communication
Author:
Marshall B. Rosenberg, Ph.D
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- Another challenging title. NVC is about communicating in an effective way where everyone feels heard and where feelings and needs are an essential part of the process
- A great introduction to the field - well written and full of examples of his amazing work. I was trained by Jo McHale, if you'd like to know mre contact her at jo@touchstones.co.uk
- Although I've had great feedback from this book, it only really seems to come alive for people on the courses and conferences
- For people who want to find connectinos with their colleagues, spouses or children
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